1. Access Profile Screen: From the app's bottom navigation, tap on the 'Profile' icon.
2. Navigate to Connected Portals: Once on the profile screen, find and select 'Connected Patient Portals'.
3. Initiate Disconnect: Locate the portal you wish to disconnect and tap 'Remove'.
4. Choose Data Retention Option: Upon tapping 'Remove', you'll be presented with two choices:
- Remove Portal and Keep Data: This will disconnect the portal but retain all data previously fetched from it.
- Remove Portal and Delete Data: This will disconnect the portal and aim to delete associated data.
Important Note: Even if you opt to 'Remove Portal and Delete Data', we might still retain some of the data. If you were previously associated with a care provider, data might be stored by SigmaMD or its service providers on their behalf. This retention is in line with legal requirements and ensures compliance with healthcare data preservation mandates. For additional information, please review the SigmaMD legal documents.