At SigmaMD, we prioritize ensuring users have uninterrupted access to our platform. Recognizing the importance of real-time updates and transparency, we've established a dedicated status page for our users. This article will guide patients on how to keep informed about the status of our systems and receive timely notifications.
Accessing the Status Page
If you're keen to know the current operational status of our systems:
- Visit our status page directly at status.sigmamd.com.
- Alternatively, you can locate and click on the "System status" link in the top right corner of the Help Center menu.
For convenience, consider bookmarking the page, and if you wish, opt to subscribe to notifications for real-time updates.
Checking System Status
Upon accessing the status page, you'll encounter a real-time summary showcasing the performance and accessibility of our services. This hub provides insights into any incidents, disruptions, or scheduled maintenance that might affect your user experience on the SigmaMD app.
Subscribing to Status Page Notifications
For instant alerts and updates concerning our system's status:
- Navigate to the status page.
- Locate and click the purple "Subscribe to updates" button situated in the top right corner.
- Input your email and select "Subscribe via email."
By opting in, you ensure direct email alerts regarding any pivotal changes, resolutions, or announcements concerning our platform's operations.
Your seamless experience on SigmaMD is essential to us. With our status page, we aim to foster transparency and trust, keeping you in the loop at all times. For any queries or if you need additional guidance, our support team remains at your service.